The Tech Heroes

Troubleshoot one computer, repair any operating system issues, removal of all viruses and spyware on the computer, removal of unwanted dust bunnies from their evil lair within your PC, perform all operating system critical updates and optimize system to performance.

We also provide an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution.

Work Time: 2 to 3 hours
Add-on Price: $99.99 Limited Time Only

Troubleshoot hardware and software on one computer or device and provide an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution. We will help you understand the problem with your PC or device, which will enable you to make a decision on the repairs.

Work Time: 1 to 2 hours
Add-on Price: $70

Installation of one operating system on a properly functioning computer, installation of all drivers required for internal components of the computer to function properly. Installation of all critical window’s updates from microsoft. Includes installation of software titles originally supplied by the manufacturer. Test operating system for proper functionality.

*Installation of any external devices (printer, scanner, router, external modem, etc.) or additional software will require additional charges

*Client must provide Restore/Recovery Disc(s) or Original Operating System Disc(s)

Work Time: 1.5 to 2 hours
Add-on Price: $100

We will get rid of everything that gets in the way of doing what you want to do. Which will saves most hours of removal time, tweaking, and increased efficiencies. Power on and verify hardware functionality for all major internal components and create desired user accounts (if applicable). Apply critical system updates and remove unwanted applications.

Work Time: 0.25 to 0.75 hour
Add-on Price: $40

Setting up or troubleshooting one ISP (Broadband, Dial-up, EV-DO). We will install an ISP provided hardware including modem, filters and software. We will also create one ISP login and email account.

Work Time: 1 to 1.5 hours
Add-on Price: $100

We will perform a complete review of all of your home or office computers, networking, and devices and recommend integration, upgrades, and purchases.

*A $30 applies to discount on services/product resulting from the consultation.

Work Time: 0.5 hour

Installation and configuration of a security software with current definition updates. Perform computer optimization. We will also educate you how to use the newly installed software or serviced products.

The price listed above includes (but may not be limited to) 1 year of the least expensive subscription software.

Work Time: 0.75 hour
Add-on Price: $80

Buying a new computer and don’t know where to start. Let us setup your new computer system (computer, monitor, keyboard, mouse, and speakers) and cables manage using your provided cable ties. Configure existing Internet Access and Single Existing email account.

*Excludes removing or moving an existing computer

Work Time: 0.5 to 1 hour
Add-on Price: $50

We will save you time and hassle by configuring your program. We will install and configure a single application and apply updates and add program access.

Work Time:0.25 to 0.75 hour
Add-on Price: $30

We will save you time and hassle by configuring your program. We will install, configure and update all components of the suite.

Work Time: .75 to 1.25 hours
Add-on Price: $50

Install one hardware device (hard drive, optical drive, internal card, mp3 player, scanner, printer, etc.) and install any included software that is necessary for functionality on single PC.

*Excludes installation of an operating system on hard drive installs

Work Time: 1 to 1.5 hours
Add-on Price: $50

Add a computer peripheral to your home PC setup with this hardware install service. We will install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner, and configure it for added convenience.

Work Time: .5 to 1 hour
Add-on Price: $30

Peace of Mind that all of your files, pictures, videos, and music is backed up on a separate drive in the case of system failure. We will install one automated backup device and install any included software that is necessary for functionality on a single computer.

*Initial backup is not part of this service, however we will verify that the external drive and software is installed/recognized properly.


Work Time: 1 to 1.5 hours
Add-on Price: $50

Backup or transfer computer data to another medium (ex CD, DVD, NAS, Hard Drive, another PC, etc.) then importing of the data into an installed program/location when performing a data transfer.

*Maximum of 14.1 GB of data
*Excludes data recovery attempts for any lost/deleted data or a failing hard drive

*Agents should restore all files to their original (or similar) directory structure when performing a data transfer

Work Time: 1.5 to 2.5 hours
Add-on Price: $80

Backup or transfer computer data to another medium (ex CD, DVD, NAS, Hard Drive, another PC, etc.) then importing of the data into an installed program/location when performing a data transfer.

*Excludes data recovery attempts for any lost/deleted data or a failing hard drive.

*Restore all files to their original (or similar) directory structure when performing a data transfer.

Work Time: 2 to 3 hours
Add-on Price: $130

How would you feel if you woke up tomorrow & discovered that everything on your computer is gone? We will setup an online data backup account and setup the files for a schedule backup. It’s only $49.95 for every year after which will help protect your data from Theft, Disaster and Drive Failure.

Work Time: 1 to 1.5 hours
Add-on Price: $100

For the security and safety of your home or office computer will be protected from the risk of online intruders, keeping safe from viruses and malware, as well as their personal information. We will setup your ISP connection and enable wireless encryption protection on your router at WPA level of security, change your SSID and administrator password to your needs.

Work Time: 1 to 1.5 hours
Add-on Price: $50

For the security and safety of your home or office computer will be protected from the risk of online intruders, as well as your personal information. We will setup your ISP connection and enable wireless encryption protection on your router at WPA level of security, change your SSID and administrator password to your needs.

Network up to 2 computers/devices and configure and test file and print sharing (if requested). Devices may include: VoIP devices, Gaming consoles, Apple TV, Tivo, Media Center Extenders or Slingbox.

Work Time: 1 to 2 hours
Add-on Price: $100

Have a single device (PC, range extender, etc.) professionally setup and configured to connect to an existing network. We will add one device to an existing functional wired/wireless network (devices can be a PC, access point, print server, or range extender). Configure file & printer sharing for the device (PC & MAC only.

*File & printer sharing must be functional on the existing network

Work Time: .5 to 1 hour
Add-on Price: $50

We'll set up your iTunes account on your PC, create playlists, set preferences, transfer music to your iPod, show you how to purchase, organize and manage your music.

Work Time: 0.5 to 1 hour

One (1) hour of training on a particular topic (ex. software, basic PC skills, digital imaging, digital video, digital music and etc.)

*We will not train clients how to remove viruses or spyware.

Work Time: 1 hour
Add-on Price: $60

Two (2) hours of training on a particular topic (ex. software, basic pc skills, digital imaging, digital video, digital music and etc.)

*We will not train clients how to remove viruses or spyware.

Work Time: 2 hours
Add-on Price: $120

60 minutes of training on basic Mac OS X navigation and functions and answer any general questions regarding Mac maintenance you have.

(Dock, Finder, System preferences, Safari, iLife suite, Common keyboard shortcuts, Etc.)

Work Time: 1 hour
Add-on Price: $60